Accessibility - Questions to ask

• Can you offer self-service access to all staff?
• Can you offer a mobile app for self-service transactions?
• Are workflows and advices related to self-service transactions correctly routed?
• Are your self-service messages configurable, relevant and up to date?
• Is self-service displaying only the leave types available to the employee group of the user?
• Can balances be viewed and how often are they updated?
• Are payslips available through self-service? Are they loading correctly?
• Are payslips compliant, showing all data points required by the Fair Work Ombudsman?
• Can managers access additional information to assist them with transaction approvals, e.g, leave calendars, balances, etc?