The Readiness Gap: Why Good Technology Projects Still Fail

Webinar on-Demand

A technology project can meet every technical requirement and still struggle to deliver lasting change.

Frontier Software’s recent conversations with HR, payroll, transformation, technology and people leaders highlighted a common challenge: organisations can prepare their systems for go-live without giving the same attention to whether their people are ready to work differently.

Our webinar, The Readiness Gap, is now available to watch on demand.

The session explores:

  • why readiness should begin before a solution is selected

  • how communication and consultation can strengthen adoption

  • what active leadership looks like throughout transformation

  • why training alone rarely changes behaviour

  • how AI and overlapping programs are increasing change fatigue

  • practical ways to assess readiness and reduce adoption risks

We also explore six foundations of business readiness, from understanding and mapping change through to leadership alignment, workforce engagement, adoption support and measuring readiness.

Recommended for: HR, payroll, finance, technology, transformation and project leaders preparing for or navigating organisational change.

Speakers

 

Kim Boyd
National Sales and Marketing Manager
Frontier Software

Kim Boyd leads Sales and Marketing for Frontier Software across the Pacific region. She has spent more than 20 years in the technology and software sector, with a strong focus on customer success, commercial strategy and the realities organisations face when making major technology decisions.

 

Martin Barlow
National Professional Services Manager
Frontier Software

Martin Barlow is Frontier Software’s National Professional Services Manager. His background spans senior HR leadership, consulting and the delivery of large payroll, human capital management and workforce management programs, giving him a practical view of what happens between project design, implementation and day-to-day use.
 

Nigel Glasspool
Client Director
Pitcher Partners

Nigel Glasspool is a Client Director in the Digital and Data Solutions division at Pitcher Partners Melbourne. Across more than 25 years in business systems, he has helped organisations improve processes and select, govern and implement major platforms, including HR, workforce management and payroll solutions. He has also seen firsthand how much effective change management matters if people are to adopt a new system and the organisation is to realise the value of its investment.
 

Linda Chair
Co-Founder and CEO
IQ Leveraged

Linda Chai is the co-founder and CEO of IQ Leveraged, an AI-native advisory firm. She advises boards and executive teams on technology strategy and execution, drawing on more than 20 years across enterprise, cloud and emerging technologies. Her work sits at the intersection of strategy, systems, people and commercial outcomes, with a particular focus on disciplined governance and sustainable change.